SimConnect Troubleshooting
SimConnect not found error
Note: FSX SP1 upgrade includes SP1 SimConnect
which is required by XPax. Acceleration/SP2 apparently
DOES NOT include the proper SP1 SimConnect entries, so those
with Acceleration/SP2 need to also ensure that SP1 is
installed (ideally BEFORE Acceleration/SP2 is installed). FSX SP1 is the minimum FSX
version supported.
Some users may experience trouble with SimConnect
installation preventing proper operation of
XPax or other
SimConnect add-ons. You may receive the following
message during
XPax startup:
Simconnect SP1 managed version was not found to be
correctly installed on this system. It is recommended to
uninstall and reinstall the FSX SP1 update so this can be
repaired. To uninstall, use add/remove programs and enable
the 'Show updates' checkbox to make the SP1 update visible.
Remove it then re-install. This will usually correct the
situation. If you continue having problems please see the
XPax Documentation SimConnect Troubleshooting section.
Reinstalling the FSX update(s) (recommended procedure)
The first step in attempting to repair your SimConnect
installation is to uninstall/reinstall FSX SP1 (and
Acceleration/SP2, if you have it) update.
Removal is done in add/remove programs, making sure to check
the "Show updates" box to see the SP1 and
Acceleration/SP2 update entry (if XP)
or choosing the "View installed updates" option in (Vista).
The majority of potential installation issues will be solved
with this method.
Manual deletion and reinstallation (if recommended
reinstall procedure does not fix the problem)
If further problems are experienced, the actual SP1
SimConnect installation may be damaged/corrupt and the
normal reinstall procedure may not work to correct the
situation. If the described reinstall does not work,
please follow these instructions to force a manual
reinstallation:
-
Uninstall/remove the
SP1 (and Acceleration/SP2, if installed) update(s) as described above in the recommended
procedure
-
Using Windows
Explorer, locate the folder:
C:\Windows\winsxs\
(your Windows folder may be different if you chose to
install it into another location.
C:\Windows is the
normal default)
-
In this folder will be
the entry:
x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61242.0_none_e079b46b85043c20
-
Delete this entry by
highlighting it and pressing the DELETE key on your
keyboard (confirm YES to delete) - NO NOT DELETE ANY
OTHER ENTRIES!!!
-
Reinstall the FSX SP1
update, followed by the FSX Acceleration/SP2 update (if
desired)
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